SOVRE Recommerce ("SOVRE", "we", "us") values your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our consignment and recommerce services in Jakarta, Indonesia.
1. Information We Collect
- Identity & contact data: name, WhatsApp number, and — when you request an instant payout (advance) — government ID (KTP) for verification.
- Item data: photos, descriptions, condition, completeness, and target price of the goods you submit.
- Transaction data: selling reason, payout preference, COD location, and price history.
- Technical data: language preference (stored in a cookie) and basic request logs.
2. How We Use Your Data
We use your data to list and market your items across our partner platforms, screen prospective buyers, process payouts, verify identity for advance payments, and communicate with you via WhatsApp about your submission.
3. Sharing & Disclosure
We may publish item photos and descriptions on third-party marketplaces (e.g. OLX, Facebook, Carousell) to sell your goods. We do not sell your personal contact details or KTP to third parties. Identity documents are used solely for advance-payment verification and stored securely.
4. Data Retention
We retain submission and transaction records for as long as needed to provide the service and to meet legal and accounting obligations. You may request deletion of your personal data where it is no longer required.
5. Your Rights
You may request access to, correction of, or deletion of your personal data. To exercise these rights, contact us via WhatsApp.
6. Security
We apply reasonable technical and organizational measures to protect your data. No method of transmission or storage is completely secure, but we work to safeguard your information.
7. Contact
For privacy questions, reach us via WhatsApp.